ISG Presents 2022 ISG Star of Excellence™ Awards to Atos, DXC Technology and TCS – Yahoo Finance

Disclaimer: These articles have been sourced from internet, Estrategya doesn’t own or in any way belives any opinion as projected in these articles.

Annual awards honor technology and business service providers that deliver the highest level of customer service to enterprise clients
LONDON, November 23, 2022–(BUSINESS WIRE)–Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, last night presented the 2022 ISG Star of Excellence Awards™ to Atos, DXC Technology and TCS, recognizing the three service providers for consistently demonstrating the highest standards of customer service excellence in the past year, as voted by enterprise customers.
In a ceremony at the ISG Sourcing Industry Awards Gala Dinner at the Park Plaza Victoria London to conclude the ISG Sourcing Industry Conference – EMEA, the providers were awarded the fifth annual overall ISG Star of Excellence Awards for earning the highest cumulative customer experience scores across all regions, industries and technology areas.
The ISG Star of Excellence Awards, part of the ISG Provider Lens™ research program, is the premiere industry recognition program for the technology and business services industry. Providers are ranked on the quality of their services based on direct feedback from enterprise customers in the areas of Business Continuity and Flexibility; Collaboration and Transparency; Execution and Delivery; Governance and Compliance; Innovation and Thought Leadership, and People and Cultural Fit.
The winners were chosen from among a group of more than 1,000 service providers and vendors ISG analyzes and evaluates each year. This year, ISG received thousands of evaluations from enterprise clients with roles in IT, operations, lines of business, procurement and vendor management and other areas, and operating in the Americas, EMEA and Asia Pacific.
In addition to the overall ISG Star of Excellence Award winners, last night’s ceremony recognized:
The top provider for each emerging technology area, with DXC Technology, HCL and Wipro named universal emerging technology winners;
The top provider for the Americas (Atos), EMEA (Computacenter) and Asia Pacific (TCS), with Atos, Hexaware and HPE receiving the global award;
The top provider for each industry, with DXC Technology, Hexaware and Infosys named universal industry winners;
The top provider for each technology area, with HCL, IBM and Wipro named universal technology winners;
The top technology providers, with Oracle, Salesforce and SAP winning the overall technology provider award.
Wipro was presented with a total of seven awards across all categories, Capgemini a total of six awards and Infosys a total of five awards.
"Technology and business services providers continue to win high marks from their enterprise clients, especially for helping them respond to the aftereffects of the pandemic on business," said Paul Gottsegen, president of ISG Research and Client Experience. "Ensuring business continuity and flexibility has become the most sought-after provider capability, while clients are also seeking assistance in adapting to post-pandemic changes in demand. The winners of these awards delivered high-quality, innovative solutions on time, helping their customers carry out digital transformations."
The ISG Star of Excellence CX research program scores and ranks providers based on customer survey responses. Ongoing surveys ask enterprises to rate their experiences with hundreds of IT and business services providers across industries, regions and technologies. The research goes beyond general satisfaction to explore, in depth, customer experiences with specific services and solutions offered by providers—research that is tied directly to ISG Provider Lens quadrant evaluations.
ISG Provider Lens studies include data from the ISG Star of Excellence continuous CX research program as part of the studies’ provider evaluation criteria.
For more information on the ISG Star of Excellence continuous CX research program, visit this webpage. Service providers can nominate their customers to be a part of the program at any time throughout the year.
About ISG Provider Lens Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Germany, Switzerland, the U.K., France, the Nordics, Brazil, Canada, Benelux, Australia and Singapore & Malaysia with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.
A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 800 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit
View source version on
Press Contacts:

Will Thoretz, ISG
+1 203 517 3119
[email protected]

Kate Hartley, Carrot Communications for ISG
+44 7714065233
[email protected]
Related Quotes
PERI, ADM and MPC made it to the Zacks Rank #1 (Strong Buy) growth stocks list on November 23, 2022.
Coupa Software is a cloud-based provider of business spending management, or BSM, solutions. Coupa’s BSM platform provides visibility into all spend, allowing companies to gain control over their spending, optimize their supplier network and supply chains, and manage liquidity. The platform’s transactional core consists of procurement, invoicing, expense management, and payment solutions, while supporting modules ranging from strategic sourcing solutions to supply chain design and planning solutions round out the comprehensive spending management ecosystem.
Comcast today announced it will award an additional $1 million in grants to 100 small businesses owned by women and people of color, including Black, Indigenous, Hispanic, and Asian American owners…
Comcast RISE Program Supports 13,000 Small Businesses Nationwide with over $110 Million in Grants, Marketing, and Technology Services by Year End
Two former Shopify employees think they have cracked the code — through no-code actually — for small e-commerce merchants to go beyond the one-size-fits-all marketplace tools and provide personalized customer experiences. Corey Holmes and Matteo Grassi started Popup in 2021 after watching merchants selling through marketplaces (e.g., Shopify and BigCommerce) use the homepage and few product pages given, but then have to hack together a half-dozen more tools to build out everything from customer relationship management to email marketing tools. Holmes told TechCrunch that these are often tools that don’t easily integrate with the main e-commerce platform without needing some custom coding.
U.S. Small Business Administration (SBA) Administrator Isabella Casillas Guzman joins Yahoo Finance Live to discuss the expectations for Small Business Saturday, inflation, and the outlook for small businesses this holiday season.
The world’s largest seller of farm tractors and crop harvesters said it expects strong demand for farm and construction equipment to continue next year, as supply-chain constraints ease.
It's too late to buy an Apple iPhone 14 Pro or Pro Max in time for Christmas, as supply disruptions have led to a doubling of wait times in recent weeks.
Here is how AMN Healthcare Services (AMN) and Biogen Inc. (BIIB) have performed compared to their sector so far this year.
Sequoia apologized to its fund investors in a conference call for its $150 million loss on the crypto exchange.
iShares fund tracking world-leading stock index jumps 5.7%.
Far too often the cost of living is an abstract concept that heads of households admit they need to address but often never do. Any cost-of-living list might include a mortgage or rent payment, a loan on a vehicle, health-care costs, and food and utilities. Cost-of-living indexes are also used by private and public enterprises for the common good.
Investors curious on the next move in the broader market would be wise to be paying extra attention to shares of multinational tech giant Apple.
Zoom Video reported Q3 earnings that topped estimates amid lowered expectations. But guidance came in below Wall Street targets.
Johnson Controls International recorded a financial impairment of $45 million for its Asia-Pacific headquarters in Shanghai, which the company opened with much fanfare in 2017 to serve the fast-growing region.
Costco (COST) has received quite a bit of attention from users lately. Therefore, it is wise to be aware of the facts that can impact the stock's prospects.
The Zacks Pollution Control industry's near-term prospects appear rosy on strong demand for pollution-abatement products, thanks to rapid urbanization. TTEK, HCCI, CECO and FTEK are poised to capitalize on this buoyant scenario.
For the first time in recent memory, mortgage lenders can’t just rely on low rates or fees to win over new customers. Of course, we all want to find an affordable mortgage and a low rate. Make sure to double check your mortgage statement to see who you’re paying.
Cannabis company Curaleaf Holdings Inc. is eliminating "several positions" as it follows through on cost-control plans it shared with analysts recently. The company did not provide a specific number of job cuts. "Every responsible business is making tough choices right now, and as the cannabis industry evolves and faces unique challenges, we know there will continue to be ups and downs," a company spokesperson told MarketWatch in a statement. "Curaleaf has made the difficult decision to eliminat
Inter Parfums (IPAR) possesses solid growth attributes, which could help it handily outperform the market.


Share on facebook
Share on twitter
Share on linkedin
Share on pinterest

Leave a Comment


It’s easy: all we need is your email & your eternal love. But we’ll settle for your email.